MOD FAQs
This is a collection of commonly asked questions as well as things you should know about working with Mod Cabinetry.
Design Package
If I buy the Flat Rate Design Package, am I required to purchase Mod Cabinetry?
No you are not. Of course we hope that once you learn more about the healthy home, quality features and the pricing that you will want to.
What do I need to give the Professional Kitchen Designer before they can start designing?
These are the things we need before we can begin designing your kitchen:
- Accurate measurements of your kitchen
- List of appliances you will use
- An understanding of your vision
How long does it take for the Professional Kitchen Designer to design my cabinet layout?
That depends on how fast you give approvals or suggest changes and our current workload. You can expect anywhere from 1-2 weeks.
How many revisions do I get?
Unlimited. Yes, unlimited revisions until you feel that we have arrived at your dream kitchen.
Is the Professional Kitchen Designer responsible for installation complications?
It depends. If we ordered something incorrectly from the approved plans or designed incorrectly for the measurements we have been given, then we will take care of it.
However, if the installer is not experienced, or if we designed correctly for the measurements that we have been given, yet site conditions have changed, than we will help you problem solve, yet we cannot incur the cost of solutions.
What if I am on a very tight budget, can you design for price?
Yes we can simplify a design for your budget. Yet, keep in mind that you may not get all the features and design details that you may want.
Can I have a refund for the flat rate design package?
We can give you refund only if we have not begun designing.
Will you help with selecting lighting and appliances?
No, we do not offer that service. We specialize in cabinetry layout and can provide a list of interesting accessories that you can place into your cabinets to enhance functionality.
Can these plans be used to submit for a building permit?
Most likely not. We are designing cabinets and only include information that is relevant for this work. That is, we do not include mechanical, electrical, lighting and plumbing schematics. Similarly, we are not licensed architects which means that we cannot suggest or design architectural changes such as moving/adding walls window etc.
Cabinetry
What is the leadtime once I order?
Your cabinetry is made by hand when you place your order, so the lead time starts when you approve the order and place your deposit. Here are the lead times for the various finishes we offer:
4-5 Weeks:
Thermofoil
5-6 Weeks:
Maple, Alder, Painted, Oak, + Walnut
6-7 Weeks
Roma and Modello
Can I get Mod Cabinetry in my City?
Very likely. We are partnered with Beavex, a National On-demand Logistics and Delivery Solutions provider. Mod Cabinetry is delivered to anywhere they go.
What happens once the cabinets arrive at the warehouse?
When you order you will be given the option for Will Call or Home Delivery. Once the cabinets arrive at your local warehousem you will get a phone call letting you know that they have arrived and to set up a time to Will Call pickup or a Home Delivery.
Uh oh, I cannot pick up my cabinets right away, now what?
No problem! We will hold them in storage no charge for 2-weeks. Beavex offers very competitive warehousing rates of $2.50 per cabinet per week. Just let us know and we will help you work out the details.
There are parts missing from my order, now what?
Don’t worry, if it was on the order we will replace it ASAP.
Our order has been unpacked and we see some damages, what now?
Don’t worry, we will take care of any damages that were caused by production or shipping. Simply fill out the warranty form and we will either repair or replace the damaged cabinet. Please keep in mind that we accept damage warranty claims on uninstalled cabinets and reserve the right to accept a claim on an installed cabinet. If an installed cabinet claim is accepted you will be responsible for the cost of removal and replacement.
Have a question we have not answered?
hello@modcabinetry.com
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