TERMS AND CONDITIONS

When you accept this quote you are also accepting Mod Cabinetry’s binding Mutual Agreement and Your Protection Guarantee

AGREEMENT

1. You’ve confirmed with your installer that the cabinet sizes and specifications listed in the order match what you need. You understand that you are responsible for knowing what you are purchasing, whether designed through our complimentary layout service or a paid design plan.
2. Renderings are provided as a courtesy to help you visualize your completed kitchen. They are an artistic depiction of what your kitchen may look like with the cabinets you purchase. The final appearance is influenced significantly by the appliance package details and the experience of the installer. We cannot guarantee that your kitchen will look exactly like the images provided. However, we do guarantee that you will receive the cabinets in your order.
3. You understand that Mod Cabinetry warrants the cabinets for shipping damages, manufacturing quality, and conformance to the approved order. We do not warrant the layouts. It is your responsibility to review or to work with your construction/design team to review all the information you provided the designer for conformance to site conditions including site dimensions, and appliance details.
4. You understand that you are responsible to use a contractor who is licensed to install cabinetry (General Contractor or Cabinet, Millwork, and Finish Carpentry Contractor) and is experienced with European Frameless installation. We are not responsible for mistakes and/or lack of knowledge on the contractors’ part.
5. There is no returns or refunds on cabinets or parts that are not used in the installation. Cabinets are custom made to order for you.
6. You, your contractor, or a home improvement professional verified the design and measurements.
7. You understand that we based your design and the resulting order using the measurements and as such cannot be responsible for the costs incurred for incorrect or field-altered measurements.
8. You understand that it is your responsibility to apply for, obtain and pay for all necessary building permits as well as all local, municipal, and/or state approvals. Mod Cabinetry is not responsible for any violations of building, electric, plumbing, zoning, or other municipal or governmental codes, ordinances, or regulations.
9. You understand that Mod Cabinetry is not responsible for situations created by uneven floors or levels, walls out of square, or plumb.
10. You understand that Mod Cabinetry does not consider inconvenience-based claims for refunds due to shortages, damages, errors, shipping, weather, extreme climate conditions, or pandemic-related delays.
11. You acknowledge that cabinet faces come protected during shipping. Scuffs and scratches might occur on the sides and backs of the cabinets. These areas, being concealed by panels, connected to other cabinets, or against the wall, are not visible thus not eligible for replacement or credit.
12. You understand that scuffs, scratches, and damages to cabinet doors, drawers, panels, and cabinet boxes are field repaired or replaced at the discretion of Mod Cabinetry.
13. You understand that it is the discretion of Mod Cabinetry to replace or field repair damages or non-conformance. Field repair must be approved by Mod Cabinetry before the work is done and must be commensurate with local wages and the scope of the fix. In no case can a field fix exceed the price of the cabinetry.
14. Please note that depending on supply chain availability, we the reserve the right on behalf of the manufacturer to substitute the specified brand of hardware and inserts noted in your quote with products of similar quality.
15. You reviewed and understood the specifications in your quote.
16. You reviewed the storage, delivery, and installation guide.
17. You understand that we immediately begin production procedures after acceptance and cannot accept changes or cancellations. You may, on the other hand, order more parts if necessary.

YOUR PROTECTION GUARANTEE

Your Mod Cabinetry purchase comes with triple protection, get to know all three:

1. Shipping Protection: This is your protection against shipping damage or missing items.
2. Correct Order Guarantee: This is your guarantee you receive the color, wood, specifications, and cabinets detailed and signed off on in this quote.
3. Manufacturer’s Warranty: This warranty protects you from defects resulting from manufacturing issues and includes after-sales support, as detailed in the warranty specifics below. The warranty applies solely to fully paid items. Any credit card dispute, regardless of the amount, will nullify the manufacturer warranty and customer care.

These are custom made for you cabinets and ALL SALES ARE FINAL

Disclaimers

Complimentary On Request Layout Service Agreement

Mod Cabinetry is delighted to provide complimentary basic design services based on your requests, which include a 3D visualization renderings, at zero cost for our customers. By using this service you have the expertise to create cabinetry designs.

All complimentary designs are created based on the preferences provided by the customer and are made upon request. Our professional designers are trained to assist to the best of their knowledge and ability. In the event that an order is received and the customer deems the layout unsuitable for appliance selection, actual site measurements, or design preferences, Mod Cabinetry shall not be held responsible for providing new cabinets.

By using our complimentary design services, you acknowledge and accept these terms and conditions.

Disclaimer for Images

All collections

Photographic representations of finishes are affected by both direct and indirect lighting, as well as computer screen and printer limitations. Mod Cabinetry strongly recommends using these photographs as a reference and your final decision should be based on looking at samples.

Disclaimer for Painted Wood Door & Drawer Fronts

All wood expands and contracts due to environmental factors such as temperature and humidity.  This natural process can create open joint lines in the painted finish. An open joint line is not considered a defect in the carpentry or kitchen cabinetry industries. Both the finish and structural integrities of the joint are unaffected.

Wood may expand and contract differently from cabinet to cabinet. Even joints within the same cabinet may behave differently. Some joined wood may not show any joint lines, others may be slightly visible, while others may display easily visible joint lines.

Joint lines also may occur due to the repeated impacts from normal everyday use. Consumer wear and tear is not considered a defect.

An open wood joint line should never undergo prolonged water or heavy moisture exposure. It is best practice to dry any part of your cabinets after gentle cleaning or whenever moisture is present whether there are open joint lines or not. Do pay extra attention to open joint line areas. Dry completely.

Color Changes

All paints, especially lighter colors, are susceptible to color change due to airborne particles from cooking, grilling, tobacco smoke, fireplaces and/or candles. Exposure to natural or artificial light may alter the finish color. Moisture may also influence color presentation over time.

Disclaimer for Stained Wood Door & Drawer Fronts

All wood is a product of nature. While each wood type grows best in specific conditions, nature provides differences that are critical to the growing soil, and weather conditions will have their effect on grain patterns and color.

The beauty of real wood is created by the infinite variation of grain, texture, and color. This is especially true of hardwood and hardwood veneers; hardwoods are particularly noted for their variety in graining.

It is the nature of hardwoods to have mineral streaks (light brown, dark brown, to black areas in the wood) and great variation in graining.

The number of mineral streaks varies from board to board, you may notice differences between cabinets, doors, drawers, finished end panels, or even on the same panel.

Mineral streaks or unusual graining are considered to be characteristic of natural wood and will not be considered to be a defect or reason for replacement. No special emphasis is made to select materials to match each other.

All color characteristics of wood change as it ages. This wood and stain color can be affected. The amount and rate of the change will depend on many factors, including wood type, stain color, and the amount of direct sunlight. In addition, exposure to smoke, chemicals, and human-made light may, over time, cause some materials to vary from their original color.

This softening of the color is not noticeable day to day, it will make a difference over an extended period of time. Cabinets or accessories added at a later date may not exactly match previously installed cabinetry. Differing profiles and edge shapes of doors, drawers, moldings and panels may also affect the final appearance of the finish. In totality, wood is not a uniform look.

Disclaimer for Slab Wood Door & Drawer Fronts

The slab door and corresponding drawer front is made from a sheet of real wood cut into a veneer that is applied to an MDF core. This is an industry-standard method for making slab doors since doors can be large and cuts of solid wood will warp if bigger than 12″ high. The real wood veneer is created using a rotary cut which gives it a different grain appearance than solid wood (which is used in our shaker door and drawer fronts).

What this means to you is that your slab door and drawer front will be stable with a beautiful and unique real wood veneer. It also means that they are not solid wood and that the grain pattern will be different from the solid wood material that you may have seen in home furniture etc. As with any wood product, every tree is different so every wood veneer has a unique appearance.

Grain matching is a custom feature we do not offer. This means that the grain flow pattern in your doors and drawers will not be continuing across the cabinets.

Disclaimer for Walnut

Walnut color can range from a deep warm brown to a light reddish-grey brown. All wood species, and in particular Walnut, are a product of nature in which variations in color, grain pattern, textures, and density are unique. Birdseye, blister, burl, fiddle back, flame, quilted or spalted figuring is due to the natural grain properties inherent in all wood species. These natural variations are considered part of the character and beauty of real walnut and can affect how the wood accepts clear or solid-color finishes. This may occur in small areas of the cabinetry or it may be a feature across the majority of the cabinetry. Figuring is due to the natural grain properties inherent in all wood species and is not considered a defect.

Manufacture Warranty

Limited Lifetime Warranty

Our partner manufacturer warrants its products to be free from defects in material and workmanship for as long as they are owned by the original homeowner. Our partner manufacturer warrants to the original consumer purchaser  (as long as they own their home) that the cabinet boxes, shelves, and drawer boxes will be free from defects in materials and workmanship under normal use. 

This warranty is not transferable. This warranty cannot be modified by any unauthorized individual.

This limited Lifetime Warranty does not apply to:

  1. Products that are installed in cabinets that are not manufactured by our partner manufacturer.
  2. Cabinetry installed outdoors.
  3. Cabinets that have been improperly installed, cleaned or maintained.
  4. Cabinets not installed in the United States of America.
  5. Defects caused by misuse, abuse, negligence, alterations, environmental conditions, improper installation, normal wear and tear, commercial use or improper storage and handling.
  6. Labor for replacement or removal of cabinets.
  7. Products from different product series should not be mixed with a project. Doing so will void any warranty regarding  color. 
  8. Expansion or contraction occurring as a result of humidity levels being too high or too low. We recommend 35 to 45% relative humidity levels in your home. This warranty is void if cabinets are stored or installed in environments without properly controlled humidity levels.
  1. Warp:  The allowance of 3/16″ on any door or drawer front under 24″ wide x 45″ tall. Any door or drawer front whose warpage exceeds 3/16″ and can not be corrected by hinge adjustment will be replaced by our partner manufacturer after it has acclimated for 1 year. (If doors are removed during installation, pay close attention that they are reinstalled on the same cabinet. Consider using painter’s tape to number doors with proper cabinets.)
  2. Any door over 42″ tall, made as one panel [per customer request] is excluded from this warranty.
  3. Finish issues on unfinished cabinets.
  4. Unfinished cabinets that are not finished within two weeks of delivery date.

Warranty Disclaimer

  1. Wood characteristics: Each wood species exhibits its own distinctive pattern and characteristics which adds to its natural beauty. Grain variances, mineral streaks, wormholes, and knots are not considered defects. There is not a minimum or maximum amount of characteristics and variances. None of these patterns and characteristics  are considered defects.
  2. Color Variations. This warranty does not cover the natural aging and darkening of the wood color. Additionally, color variation in the same species occurs naturally. Color variation can occur in the same tree. Nature determines the color variations presented in the final product. These variations can be minimal to moderate. As with other natural materials, wood is affected by environmental factors such as natural and artificial lighting. Darkening or mellowing of the wood after installation can be expected and is a natural process of wood aging.
  3. The purchaser agrees to allow doors that are warped 1/4” or less to hang for one year, before replacement is requested to allow doors to return to a normal flat position once acclimated to temperature and humidity. The purchaser agrees to ensure cabinetry has been properly installed prior to requesting a replacement door. Deviations from standard door construction including removal of dividing rails or sizes greater than maximum recommended size are not covered against warpage. This warranty extends to the original homeowner and is non transferable. Some states do not allow the exclusion or limitation of implied warranties or of incidental and consequential damages, so this limitation or exclusion may not apply. In such case, the duration of any implied warranty shall be the same as that of the expressed warranty as stated herein.

Warranty Performance

Our partner manufacturer may elect to repair or replace any product covered by this Warranty. Should defects in material or workmanship exist during this warranty, our partner manufacturer will repair or replace products at their discretion, excluding labor costs.

This warranty covers only parts and materials supplied by our partner manufacturer, and does not cover costs for removal or installation of countertops, plumbing fixtures, appliances, related materials, or labor costs.

Natural and environmental factors will affect cabinet products over time; therefore, our partner manufacturer can not be responsible for replacement products that may not color-match installed products.

Limited Lifetime Warranty

Our partner manufacturer extends a Limited Lifetime Warranty on all cabinetry products manufactured and sold within the United States and Canada. This Limited Lifetime Warranty is only applicable to Products sold to the original purchasing consumer. 

Our partner manufacturer warrants that all cabinets will be free of all material

and workmanship defects in accordance with our quality standards. This warranty is non-transferable to subsequent owners of the home. 

This limited warranty is subject to all limitations, exclusions, disclaimers,

and procedures set forth herein.

The Warranty does not cover defects caused by improper handling, storage, dirt, chemicals, abrasives, or citrus cleaning products, installation, transit, or other intentional or unintentional abuse. The Warranty does not cover defects arising from normal wear and tear, improper use, or failure to maintain properly. 

Our partner manufacturer’s cabinets are warranted for the express purpose of being installed and used as interior residential cabinetry only to be covered under this limited liability warranty. 

This limited liability warranty shall become void if the cabinets are modified, improperly installed, or damaged prior to installation, or installed or used in a manner other than normal residential applications.

Limited 15-year Warranty

Our partner manufacturer warrants its products to be free of defects in material and/or workmanship under normal, reasonable residential usage to the original purchaser of the cabinetry for as long as they own their home and Limited to 15 years from date of purchase.

These warranties are only applicable to products used in residential applications within the United States and Canada and are not transferable to subsequent owners. Our obligation under these warranties shall be limited to the repair or replacement of any part or parts that prove defective as determined by our review.

Our partner manufacturer reserves the right to inspect claimed defective products. No returns, replacements, or repairs may be made without prior written consent. Some replacement parts may vary from those originally supplied and are subject to availability. 

Cabinet colors darken or lighten over time due to sunlight, smoke, household cleaners and other environmental conditions, our partner manufacturer does not guarantee color matching when replacing parts for an already installed project. 

This warranty does not cover the cost of installation, removal, subsequent damage, or transportation of the defective product, regardless of who performs the work. This warranty does not apply to unfinished products purchased.

These warranties shall become void if products are misused, abused, mishandled, improperly stored, changed, modified or subjected to extreme temperatures or extreme moisture levels, acts of God or the effects of normal wear and tear.