• PLANNING FOR CABINET DELIVERY & STORAGE

    Everything here is Important PLEASE READ

STORAGE PLANNING AND POLICY

1. Complimentary 14 calendar day coordination window.
2. Storage clock starts the day cabinets are received by the warehouse.*
3. After the 14 calendar day coordination window has passed, the charge is calculated at $2 per cabinet per day due bi-weekly.
4. The storage limit is 31 days after the 14 calendar day coordination window has passed, with a total of (45) calendar days maximum.
5. Split delivery adds a second delivery charge.
6. Sorry, no exceptions.

*”Ship by date” on the shipping schedule is a “ship by date,” and the cabinets can ship earlier. Storage is calculated by the date the cabinets are received not by the “ship by date.”

We have noticed that in the current climate it can take the logistics partner just a few days to give us a date, yet at times the soonest available date in your area can be up to 14-days out. The 14 calendar day coordination window accounts for this eventuality in availability. Do keep in mind that based on when you let us know your preferred dates, it’s possible the soonest delivery date is passed the 14 calendar day holdover window. Anything past the holdover window is billed as storage. Sorry, no exceptions.

After the 14 calendar day coordination window, the storage fee clocks start. On day 15 and up to the date the cabinets leave the warehouse, the charge is calculated at $2 per cabinet per day, and billed bi-weekly.
The storage limit is 31 days after the 14 calendar day coordination window has passed, with a total of (45) calendar days maximum. Sorry, no exceptions.

After the 14 calendar day coordination window has passed, the charges are calculated at $2 per cabinet per day and billed bi-weekly. The storage charges start on day 15 and end on the day the cabinets are scheduled for delivery. The storage limit is 31 days after the 14 calendar day coordination window has passed, with a total of (45) calendar days maximum. Sorry, no exceptions.

The storage limit is 31 days after the 14 calendar day calendaring window has passed with a total of (45) calendar days maximum. Sorry, no exceptions.

Storage fees are billed bi-weekly and are due in 3-days. A final storage bill will be sent and must be paid for prior to delivery. Sorry, no exceptions.

We sure hope that you read and understood the contract you signed and the notices we send which detailed storage costs. Storage is a pass-through cost, which means Mod Cabinetry gets a bill from the partner warehouse and passes the cost on as a storage invoice without a markup. The partner warehouses invest people, money and space for the duration of storage to cover oversight, space, insurance, and liability costs. Their bill is to cover their investment in safely and responsibly storing the cabinets. Once the storage invoice is paid, Mod Cabinetry initiates the process of scheduling started. Sorry, no exceptions.

Unpaid storage invoices in part or whole void the product warranty and after-sales care for anything that arises during or after installation. Sorry, no exceptions.

You paid for the transportation of the cabinets from the factory to the top of the driveway delivery. In-home delivery and storage are separate from transportation charges, and are considered add-ons. Please inquire for quotes if you need these add-ons.

Once you have your delivery day set, we strongly suggest that you keep it. Many hours of coordination go into preparing your delivery into the route and staging your cabinetry for the big day. If you need to reschedule, we need 72 hours notice. Anything less than that is subject to a change fee of $45 per cabinet. Sorry, no exceptions. If you schedule and miss a delivery, you WILL be charged the full delivery fee.

With the trend of delayed projects across the nation, homeowners are experiencing an increased need to store home improvement products longer than originally anticipated. Our partner warehouse supports some of the biggest brands in the cabinetry and home improvement industry, therefore through the cumulation of these delays, our partner warehouses are facing significant space issues and need to relieve storage pressures. The storage pressure is why they charge for storage and have limits. We adhere to their storage limits and pass all the costs without a mark-up.  

PREPARING TO RECEIVE YOUR CABINETRY

VERY IMPORTANT MUST READ: Upon delivery, you will be reviewing your order’s Count and Condition. Ensure your Count and Condition are accurately documented by adding observational notes to the BOL, signing it off, and affirming all cabinets were carefully checked. Without both signature and detailed notes any Count and Condition discrepancies identified afterward are not replaced at no charge in the Shipping Protection* part of your warranty.

Your signature and your notes carry a lot of weight, so please read this carefully. You or your representative must make sure all of the cabinets on the load list are delivered (count), and check the packaging and condition of cabinets (condition). You will NOT be opening all of the boxes for shipping inspection, just check the count and condition as they come off of the truck. You have two weeks (14 days) after delivery to fully inspect your cabinetry and report any issues to Mod.

If you notice anything missing or damaged follow these instructions. You MUST make a clear note on the load list or Bill of Lading (BOL) paperwork before you sign it. While uncommon, if you notice any damage or possible damage, accept the cabinetry, but be sure to clearly mark it on the load list or BOL. We will work with you to remedy any concerns noted on the BOL.

Here are examples of Count and Condition observational notations:

  • “Missing”
  • “Visible Damage on Carton”
  • “Visible Damage on Cabinets”
  • “Possible concealed cabinetry damage” + reason you think their is possible damage.

Please have your phone handy and take photos of:

  1. The truck
  2. The cabinets in the truck
  3. The cabinets out of the truck
  4. Your signed BOL

The delivery company has up to 3 weeks to report back to us. To ensure the most efficient resolution please post any concerns immediately in your Project Portal. Please include photos covering #1-4 above and a description. This way we can take immediate steps toward a resolution.

__________________

*Your Mod Cabinetry purchase comes with triple protection, get to know all three:

  1. Shipping Protection This is your protection against shipping damage or ‘missings’. You report concerns on your BOL and to Mod Cabinetry upon receipt.
  2. Correct Order Guarantee This is your guarantee that you receive the color, wood, specifications, and cabinets detailed in this quote.  Report your concerns within 21 days of receiving your order.
  3. Manufacture Warranty This is your protection against Manufacturer Defects. Report your concerns if they arise during your warranty period.

PREPARING TO RECEIVE YOUR CABINETRY

It is very important that you read this section carefully. Please pay special attention to line numbers 1, 2, & 3.

  1. VERY IMPORTANT: You or your representative must be onsite for the full duration of the order being unloaded. After arrival, completing the delivery can take 1-2 hours, this includes the process of unloading and inspecting the cabinets.
  1. VERY IMPORTANT: You will be reviewing the delivery COUNT AND CONDITION. You or your representative must make sure all of the cabinets on the load list are delivered (count), and check the PACKAGING AND CONDITION OF CABINETS (condition). You will NOT be opening all of the boxes for shipping inspection, just checking count and condition as they come off of the truck. If you notice anything missing, please make a clear note on the load list or Bill of Lading (BOL) before you sign it. If you notice any damage or possible damage, accept the cabinetry, but be sure to clearly mark it on the load list or BOL. You have two weeks (14 days) after delivery to report any concealed damage or issues which were not noticeable upon delivery.

Here are examples of Count and Condition notations:

  • “Missing”
  • “Visible Damage on Carton”
  • “Visible Damage on Cabinets”
  • “Carton Damaged- Possible concealed cabinetry damage”

Without these notes, it will be very difficult for Mod Cabinetry to verify any damage or shortage found after delivery, which will prevent us from replacing the cabinet at no charge to you. While the shipping partner may note discrepancies with your order, they do not report it to Mod Cabinetry.

Please report COUNT AND CONDITION to us immediately with supporting photos.

NOTE: The cabinet faces are what you see when the cabinets are installed. These important areas are shipped with protection. If scuffs and scratches happen to the SIDES AND BACKS, don’t fret, these are areas that are not visible as they are covered with panels, mounted to other cabinets, or attached to the wall. Therefore, these are considered serviceable and not an issue for the final look of your kitchen.

  1. *VERY IMPORTANT* You will NOT receive a box marked “CONTROL BLOCK-PARTS.” This is the control sample held back at the factory for your project. It is normal that the pack label corresponding to Control Block is omitted from your order.

PREPARING TO RECEIVE YOUR CABINETRY

It is very important that you read this section carefully. Please pay special attention to line numbers 1, 2, & 3.

  1. VERY IMPORTANT: You or your representative must be onsite for the full duration of the order being unloaded. After arrival, completing the delivery can take 1-2 hours, this includes the process of unloading and inspecting the cabinets.
  2. VERY IMPORTANT: You will be reviewing the delivery COUNT AND CONDITION from shipping. You or your representative must make sure all the cabinets on the packing slip are delivered (count) and check the PACKAGING AND CONDITION OF CABINETS (condition). The cabinets may need to be unwrapped to confirm the count. Please note that any pallets not removed by the final mile partner warehouse prior to delivery will not be collected or removed by the driver, and are left at the delivery site. If you notice anything missing, please make a clear note on the packing slip or Bill of Lading (BOL) before you sign it. If you notice any damage or possible damage, accept the cabinetry, but also clearly mark it on the packing slip or BOL as well. You have two weeks (14 days) after delivery to report any concealed damage or issues which were not noticeable upon delivery.

Here are examples of Count and Condition notations:

  • “Missing”
  • “Visible Damage on Carton”
  • “Visible Damage on Cabinets”
  • “Carton Damaged- Possible concealed cabinetry damage”

Without these notes, it will be very difficult for Mod Cabinetry to verify any damage or shortage found after delivery, which will prevent us from replacing the cabinet at no charge to you. While the shipping partner may note discrepancies with your order, they do not report it to Mod Cabinetry.

Please report COUNT AND CONDITION to us immediately with supporting photos.

NOTE: The cabinet faces are what you see when the cabinets are installed. These important areas are shipped with protection. If scuffs and scratches happen to the SIDES AND BACKS, don’t fret, these are areas that are not visible as they are covered with panels, mounted to other cabinets, or attached to the wall. Therefore, these are considered serviceable and not an issue for the final look of your kitchen.

PREPARING TO RECEIVE YOUR CABINETRY

It is very important that you read this section carefully. Please pay special attention to line numbers 1, 2, & 3.

  1. VERY IMPORTANT: You or your representative must be onsite for the full duration of the order being unloaded. After arrival, completing the delivery can take 1-2 hours, this includes the process of unloading and inspecting the cabinets.
  2. VERY IMPORTANT: You will be reviewing the delivery COUNT AND CONDITION from shipping. You or your representative must make sure all the cabinets on the packing slip are delivered (count) and check the PACKAGING AND CONDITION OF CABINETS (condition). The cabinets may need to be unwrapped to confirm the count. Please note that any pallets not removed by the final mile partner warehouse prior to delivery will not be collected or removed by the driver, and are left at the delivery site. If you notice anything missing, please make a clear note on the packing slip or Bill of Lading (BOL) before you sign it. If you notice any damage or possible damage, accept the cabinetry, but also clearly mark it on the packing slip or BOL as well. You have two weeks (14 days) after delivery to report any concealed damage or issues which were not noticeable upon delivery.

Here are examples of Count and Condition notations:

  • “Missing”
  • “Visible Damage on Carton”
  • “Visible Damage on Cabinets”
  • “Carton Damaged- Possible concealed cabinetry damage”

Without these notes, it will be very difficult for Mod Cabinetry to verify any damage or shortage found after delivery, which will prevent us from replacing the cabinet at no charge to you. While the shipping partner may note discrepancies with your order, they do not report it to Mod Cabinetry.

Please report COUNT AND CONDITION to us immediately with supporting photos.

NOTE: The cabinet faces are what you see when the cabinets are installed. These important areas are shipped with protection. If scuffs and scratches happen to the SIDES AND BACKS, don’t fret, these are areas that are not visible as they are covered with panels, mounted to other cabinets, or attached to the wall. Therefore, these are considered serviceable and not an issue for the final look of your kitchen.

PREPARING TO RECEIVE YOUR CABINETRY

It is very important that you read this section carefully. Please pay special attention to line numbers 1, 2, & 3.

  1. VERY IMPORTANT: You or your representative must be onsite for the full duration of the order being unloaded. After arrival, completing the delivery can take 1-2 hours, this includes the process of unloading and inspecting the cabinets.
  2. VERY IMPORTANT: You will be reviewing the delivery COUNT AND CONDITION from shipping. You or your representative must make sure all the cabinets on the packing slip are delivered (count) and check the PACKAGING AND CONDITION OF CABINETS (condition). The cabinets may need to be unwrapped to confirm the count. Please note that any pallets not removed by the final mile partner warehouse prior to delivery will not be collected or removed by the driver, and are left at the delivery site. If you notice anything missing, please make a clear note on the packing slip or Bill of Lading (BOL) before you sign it. If you notice any damage or possible damage, accept the cabinetry, but be sure to clearly mark it on the load list or BOL. You have two weeks (14 days) after delivery to report any concealed damage or issues which were not noticeable upon delivery.

Here are examples of Count and Condition notations:

  • “Missing”
  • “Visible Damage on Carton”
  • “Visible Damage on Cabinets”
  • “Carton Damaged- Possible concealed cabinetry damage”

Without these notes, it will be very difficult for Mod Cabinetry to verify any damage or shortage found after delivery, which will prevent us from replacing the cabinet at no charge to you. While the shipping partner may note discrepancies with your order, they do not report it to Mod Cabinetry.

Please report COUNT AND CONDITION to us immediately with supporting photos.

NOTE: The cabinet faces are what you see when the cabinets are installed. These important areas are shipped with protection. If scuffs and scratches happen to the SIDES AND BACKS, don’t fret, these are areas that are not visible as they are covered with panels, mounted to other cabinets, or attached to the wall. Therefore, these are considered serviceable and not an issue for the final look of your kitchen.

INSTALLATION INFORMATION

Mod Cabinetry uses the same general installation and best practices used for European Frameless Cabinets. This type of cabinet construction requires finesse and skill above that which is needed to install American Framed Cabinets. Added details include precise leveling (due to an all flush installation) and subsequent adjustments after installation, such as adjusting door and drawer depth, levels and drawers fronts. Be sure that you work only use a professional installer with experience installing European Frameless Cabinets. When you interview an installer confirm they are familiar with the basics such as setting cabinetry, leveling, shiming, scribing, adjusting drawers and doors on frameless cabinets, installing applied end panels as well as other general cabinetry installation techniques.

Please share with your installer.

They will need important door and drawer adjustment information in the Naturals At Home

They may want to review the Naturals Specification

They may want to reference the Naturals Catalog

Please share with your installer.

They will need important door and drawer adjustment information in the Euro At Home

They may want to review the Euro Specifications

They may want to reference the Euro Kitchen Catalog

QUESTIONS?

CONTACT LOGISTICS IN YOUR PRIVATE PORTAL